Social Security Administration Offices Close Amidst COVID-19 Pandemic

Social Security Administration Offices Close Amidst COVID-19 Pandemic

SSA Office Closures

This week, the Social Security Administration announced widespread SSA office closures effective March 17, 2020 in response to the COVID-19 pandemic. With more than 1,200 offices essentially shuttered across the country, many disabled or elderly beneficiaries have been left wondering what will happen to their benefits, case appeals, etc. 

During these uncertain times, Social Security Disability Advocates USA would like to reassure our current, past, and prospective clients that although we intend to comply with any and all mandates regarding non-essential business closures, our legal team will be available remotely to assist our most vulnerable population whenever possible. 

If you are in need of immediate assistance regarding social security, contact the Social Security Administration directly at 1-800-772-1213 (TTY 1-800-325-0778).

How Long Will SSA Office Closures Last?

At this time, the Social Security Administration has not specified how long its offices will remain closed, citing safety concerns affecting older Americans and people with underlying medical conditions in addition to its employees. 

Updates regarding SSA office closures can be found here.

What if I Had An Appointment At My Local SSA Office?

If you had an appointment scheduled after March 17, 2020, contact your local SSA office. Although all offices are currently closed to the public, many are still staffed by SSA employees assisting patrons over the phone and online. If your local office is not accepting calls, you can call the national number listed above.

Which Social Security Services Can Be Completed Online?

The good news for those with canceled in-office appointments is that many services related to social security can be completed online at These services include:

  • Applying for benefits (retirement, disability, medicare)
  • Appealing a decision
  • Checking your application status
  • Estimating retirement benefits
  • Reviewing your earnings history & statements
  • Accessing your 1099
  • Setting up direct deposit
  • Viewing proof of your benefits

What Services Are Available to the Severely Disabled?

For those whose disabilities make it impossible to access services remotely, some SSA field offices will allow in-person assistance during the COVID-19 pandemic. This service will only be available to those with dire circumstances, including:

  • Reinstatement of benefits due to extreme situations
  • Assistance for those who are blind, deaf, or otherwise significantly disabled
  • Those suffering from terminal illness
  • Those with critical needs for eligibility decisions regarding Supplemental Security Income or Medicaid

Those who require these crucial in-person services must call in advance. 

Will I Continue to Receive My Benefits?

In short, the more than 69-million people who receive benefits will continue to receive their monthly payments regardless of the SSA office closures. The COVID-19 pandemic has no bearing on payments at this time, whether you receive your benefits via mail or by direct deposit. 

The Social Security Administration does recommend that those receiving payments by mail set up direct deposit online, which allows payments to be received more quickly, efficiently, and securely. It also prevents any mail delivery delays that may occur within the United States Postal Service.

Should I Be Worried About Social Security Scams?

There have unfortunately been some reports of social security scams via threatening robocalls and infectious computer malware in the midst of the pandemic. The Better Business Bureau released an advisory letting Americans know which scams to watch for during this precarious time.

Keep in mind that the Social Security Administration will never send threatening letters or emails demanding immediate payment or personal information such as your social security number.

For more on the ultimate disability secrets and information about how to get the most monthly compensation for your disability, contact Social Security Disability Advocates USA. 

Where to Get Additional Help With Your SSDI Claim

We understand that SSA office closures come during a particularly troubling time for many, especially those who rely on government assistance to pay their bills and feed their families. If you need legal assistance with your disability claim, Social Security Disability Advocates USA is here to help. Call us at 602-952-3200 to speak with an experienced social security lawyer. You can also chat online with a live representative, or submit the details of your claim using our secure contact form.

This is attorney advertising. SSDA, LLC is a group of attorneys that pursues claims for Social Security Disability benefits on behalf of its clients against the Social Security Administration. SSDA, LLC is in no way a part of the Social Security Administration. Further, the information on this blog is for general information purposes only. Nothing herein should be taken as legal advice. This information is not intended to create, and receipt or viewing does not constitute, a representative-client relationship.

Leave a Reply